Last Updated January 2023

All references to The Story Immersion Project and annehelmstadter.com in this Privacy Policy are deemed to encompass all websites and sub-domains operated by Anne Helmstadter LLC.

At Anne Helmstadter LLC we are committed to safeguarding and preserving the privacy of our subscribers. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Registration at www.annehelmstadter.com is required in order to receive email updates. Visitors who subscribe to www.annehelmstadter.com are required to supply an email address and first and last names.

Any data received from Active Campaign upon subscribing to annehelmstadter.com is held for accounting purposes only and is treated with the strictest confidence and not shared with any third party.

If at any time a registered member of our website requests that we remove their registration and profile details, once we have verified that the request comes from the user in question we will accede to the request.

We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services.

The type of information we may collect include your:

name

email address

zip code

billing address

shipping address

phone number

payment card information

products ordered

purchase date

demographic information

any other information you choose to provide

When you visit or use the Platforms, we may use cookies, pixels, tags, web beacons, and other tracking technologies to collect information about your browsing and purchasing behavior.

The type of information we may collect include:

type of browser you use

access times

pages viewed

time spent on pages

links clicked

your IP address

the referring link through which you accessed the Site

conversion information

We accept payments through PayPal and major credit cards via Stripe, our payment gateway extension. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and/or the Stripe Privacy Policy for more details.

Information shared with a payment provider to process payments includes:

Name

Email

Address

Phone

City/State/Zip

Unique payment identifier

Payment provider identifier

HOW WE USE YOUR INFORMATION

We use collected information in a variety of ways, including to:

provide the products and services you request;

process transactions and send you related information (i.e., confirmations and receipts);

respond to your comments, questions and requests and provide customer service;

communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you;

send you technical notices, updates, security alerts, and support and administrative messages;

better tailor our Platforms to your interests and needs;

carry out profiling activities in order to learn more about you; and

offer you tailored advertising based on your behavior on our Platforms.

We use your personal information for the following purposes:

To make the Entities easier for you to use by not making you enter your personal information more than once.

To deliver services that you request or purchase.

To help you effectively complete your educational requirements.

To help us create and publish content most relevant to you.

To alert you of product upgrades, special offers, updated information and other new services provided from Provider.

To provide feedback in an online survey.

To participate in promotional offers.

To request assistance or fill out support requests.

We take every step possible in partnership with our host to ensure the security of our data. Our host is subject to their own privacy policy with which we are satisfied but we can take no responsibility for any data loss that may occur outside of our immediate control.

Data We Collect and Store

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account

Comply with any legal obligations we have, such as calculating taxes

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

Publicly Shared Information

Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content.

Our policy discloses the privacy practices for the Anne Helmstadter LLC website. But annehelmstadter.com may provide links to other websites. When you leave the annehelmstadter.com website, you will be going to sites beyond our control.

These other sites may send their own cookies to users, collect data, or solicit personal information. The privacy policies and procedures described here for annehelmstadter.com do not apply to any external links.

We encourage you to read the privacy policies of any site you link to from ours, especially if you share any personal information. Be informed. You are the person best qualified to protect your own privacy.

We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.

Members of our team have access to the information you provide us. For example, team members can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and provide you with support.

We use third-party service providers like Active Campaign, Clickfunnels, Stripe, PayPal, and Kajabi to collect and process personal information from or about you on our behalf. Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting customer accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.

We use third-party advertising services, like Google Analytics and Facebook Advertising, to deliver advertising about our products and services on our Platforms, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

We use third-party browser and mobile analytics services, like Google Analytics, on the Platforms. These services use tools to help us analyze your use of the Platforms, including information like the third-party website you arrive from, how often you visit, events within the Platforms, usage and performance data, and purchasing behavior. We use this data to improve the Platforms and provide information, products and services that may be of interest to you.

We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We may transfer your personal information as follows:

 To provide your name and address details so that our suppliers can send you the goods and/or products ordered on your behalf.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We do not knowingly collect information from minors. To use the Website, you must be the age of legal majority in your place of residence. By using the Website, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Website. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information to us.

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personally Identifiable Information to any third parties for the third parties’ direct marketing purposes.

Except explained elsewhere in this Privacy Policy, Providers will not sell or transfer your Personally Identifiable Information with third party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this statute or who have questions more generally about our Privacy Policy and our privacy commitments to our customers and Users should not hesitate to contact the Provider.

If you need to contact us regarding annehelmstadter.com website, it’s content or statements declared in this privacy policy, please use the ‘Contact ’ email form available from our website top bar.

This Privacy Policy will be kept under constant review and may change from time to time. If at any time we offer new features, options or require more personal information from our users we will update this policy accordingly.

January 2023